Once an order is placed, Slaite will fulfill the order by customizing the products within 5 business days. Once the order is fulfilled, the product(s) will be packaged and shipped. Shipping times are dependent on the recipient’s location. Typically, orders shipping to the U.S. and Canada will arrive in 1-5 business days. We do not ship outside of the U.S. and Canada. For any additional information, please reach out to our customer service team by emailing firstname.lastname@example.org.