UPS and GLS Canada cannot deliver to P.O. Box addresses. Please enter a physical street address during checkout to ensure your order is processed and delivered without delay.
FAQ Type: Most Commonly Asked Questions
We charge USD$9.95 for shipping across North America.
Please note this is a display price based on an estimated conversion rate. Actual shipping charges are subject to banking conversion rates and foreign transaction fees, where applicable. We charge in Canadian and the cost will be converted by your financial institution.
If you require more information, please contact our customer service reps at help@slaitepod.com for more information.
We ship via UPS Standard. Currently, we do not ship internationally.
| Shipping Location | Shipping Time | Shipping Price | Tax Rate | Youth Tax Rate |
| British Columbia | 1-3 Business Days | $9.95 | 5% | 5% |
| Alberta | 1-3 Business Days | $9.95 | 5% | 5% |
| Saskatchewan | 1-3 Business Days | $9.95 | 5% | 5% |
| Manitoba | 1-3 Business Days | $9.95 | 5% | 5% |
| Ontario | 1-3 Business Days | $9.95 | 13% | 5% |
| Quebec | 1-3 Business Days | $9.95 | 5% | 5% |
| Nova Scotia | 1-3 Business Days | $9.95 | 15% | 5% |
| Newfoundland & Labrador | 1-3 Business Days | $9.95 | 15% | 5% |
| New Brunswick | 1-3 Business Days | $9.95 | 15% | 5% |
| Prince Edward Island | 1-3 Business Days | $9.95 | 15% | 5% |
| Yukon | 1-3 Business Days | $9.95 | 5% | 5% |
| Northwest Territories | 1-3 Business Days | $9.95 | 5% | 5% |
| Nunavut | 1-3 Business Days | $9.95 | 5% | 5% |
| US | 1-5 Business Days | $9.95 | N/A | N/A |
Orders are fulfilled on-demand within 5 business days of the order being placed. Once an order is fulfilled, it is ready to be shipped. Shipping times vary based on the recipient’s location. US orders are delivered within 1-5 business days and Canadian orders are delivered within 1-5 business days.
We use UPS standard shipping to deliver your custom orders.
*Please note that shipping times are additional to fulfillment turnaround times.
Currently, Slaite does not offer custom labeling.
The cost of shipping is not included in the cost of the product. If you would like to include shipping in the cost of your products, you can adjust the overall product price in your online store to cover the cost of shipping. You can also set up standard shipping prices for specific products on Shopify.
Our Creators do not need to purchase inventory in advance of customers purchasing orders. All orders are made on-demand and drop-shipped. All you need to do is create, publish the catalogue to your online store and focus on selling – we take care of the rest!
Absolutely – products are made on-demand. If your customer orders more than one product from your online store that Slaite fulfills, we will ship the final products together. In the event products would be sent separately, our customer service team will contact you in advance to confirm.
Please note: if your store consists of items that are fulfilled by another service or by yourself, those products will be shipped separately, and shipping charges will be separate.
Currently, Slaite Creators are limited to our catalogue offerings and are not able to provide inventory to the Slaite facility. We are always on the lookout for high-quality products to expand the offerings for our Creators.
Currently, Slaite does not add promotional materials or other add-ins to customer orders.
We manufacture and print-on-demand all orders within 5 business days.
*Please note that turnaround times begin after your order is placed. Shipping time is additional. UPS Standard takes 1-5 business days on average for delivery.
